Last Updated: 11/23/20
If you have questions regarding COVID-19 that isn’t covered on this page, we ask that you do not overwhelm our general lines with phone calls, but rather utilize the UBH COVID-19 hotline by calling (435)725-2098. –If you question if you should be tested, or you are seeking medical advice, please contact your healthcare provider.–
VISITATION (Effective 11/13/20):
Hospital Settings (ER, Med Surg / ICU, OB, Surgery):
Adults (18+): We allow one well visitor per day. No visitors are allowed for COVID-19+ patients.
Pediatrics (0-17): We allow two designated visitors (rotating one at a time).
Inpatient areas will require a color-coded armband by the department staff, allowing visitors to come and go.
Latitude is given to the attending physician and care team for special circumstances.
The Villa remains in fully secured mode not accepting visitors or non-medically essential UBH personnel.
Additional restrictions apply to The Dialysis Center.
We encourage adult patients not to bring a visitor. If needed, immediate family will be allowed.
Individual physician practices may advise their patients on visitation requirements.
To be eligible as a visitor in any of our facilities, you must pass the screening process, wear a mask (age 2+) at all times and sanitize hands upon entering facilities. VISITORS: If you are symptomatic, have been exposed in the last 14 days, are awaiting test results, or are positive, please do not accompany a patient into our facilities.
You will be asked the following questions:
- Do you currently have COVID-19 (active case)?
- Do you suspect you have COVID-19? Why? (View symptoms by clicking here.)
If you currently have COVID-19 (or if you are unwilling to wear a mask), you will be denied entry. In the case that you have a clinic appointment, we will present you with a card to contact your provider and request to change to a telehealth visit. If you need emergent care, you may be sent to the ER.
If you are symptomatic, you will be given a specific sticker and allowed to enter. (Hand sanitization and masks for age 2+ required.)
Access points to our facility are currently restricted to allow us to screen all who enter for possible illness/exposure before entering.
- Roosevelt Campus:
- Clinic 1 open M-F from 8 AM – 8 PM, and Sat from 8 AM – 5 PM.
- –UBMC Pharmacy is open. Drive-Thru available! Click here for information.
- –Roosevelt Urgent Care is open. Click here for information.
- Clinic 2 open M-F from 8 AM – 5 PM
- ER open 24/7
- The main entrance is temporarily closed for entry/exit (Currently used as drive-up testing site)
- Vernal Campus:
- Basin Clinic open M-TH from 8 AM – 5 PM and F from 8 AM – Noon
- Basin Clinic Urgent Care is open. Click here for information.
- Vernal Women’s Health / Ortho / Dermatology Entrance: M-TH from 8 AM – 5 PM and F from 8 AM – Noon
- Outreach Clinics:
- The Manila Clinic will be open on Tuesdays/Thursdays.
- The Duchesne Clinic is open.
- The Altamont Clinic is open Tuesdays from 10 AM – 4 PM for in-person evaluation or telehealth. (Telehealth available Thursday 9 AM – 3 PM.)
- The Tabiona Clinic has both in-person or telehealth appointments available! Call for info.
RESUMPTION OF SERVICES/PROCEDURES
Utah’s hospitals and doctors began, on their own accord to postpone elective procedures over one month ago in order to conserve hospital space, medications, as well as the masks, gloves, gowns, and other personal protective equipment (PPE) Utah might need in preparation for a surge of COVID-19 patients. Updated orders now allow for some medical procedures to resume in a measured and cautious way. LEARN MORE
HOLIDAY TESTING HOURS:
Roosevelt & Vernal: No testing on Thanksgiving, 11/26.
FREE DRIVE-THRU TESTING (TestUtah):
A Vernal drive-thru testing site is located at our Vernal Urgent Care (475 N 500 W in Vernal, Utah) M-TH from 9 AM – 6 PM and Friday from 9 AM – 11 AM (closed weekends).
A Roosevelt drive-thru testing site is located at UBMC (250 W 300 N in Roosevelt, Utah) at the MAIN HOSPITAL ENTRANCE, M-TH from 8 AM – 8 PM & FRI from 8 AM – noon.
Qualifying individuals may receive FREE COVID-19 testing (while supplies last, with tests expected to be refreshed daily) by taking a survey online at testutah.com. QR code and ID required for testing. TestUtah requires nasopharyngeal testing. Results average 3-4 days. –If you are needing a test to return to work or for travel purposes, please visit testutah.com. You should qualify if listing one symptom.–
OTHER IN-VEHICLE TESTING OPTIONS:
In the event that you do not qualify for free testing, there are other in-vehicle testing options. Be advised that insurance companies are covering the cost of a COVID-19 test. If you are experiencing COVID-19 symptoms and you suspect you may need to be tested for COVID-19, call before you arrive to receive further instruction prior to coming to our facility. An order from your physician is required to be tested. Nasopharyngeal or spit tests are available. Results average 2-4 days. Testing is available at:
- Roosevelt UBMC (UBMC Lab, Processed by ARUP): Main Hospital Entrance M-F 8 AM – 8 PM & SAT 8 AM – 4 PM
- Vernal Basin Clinic: Urgent Care Parking Lot M-F 9-6
- Testing may be available at some outreach clinics. Consult with your provider.
If you need emergent care, we ask that you put on a mask if possible, sanitize your hands, and present to the emergency room. Emergency warning signs for COVID-19 may include difficulty breathing or shortness of breath, persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face. This list is not all inclusive; please call your medical provider if you have concerns. Call ahead (435)725-7474 if possible to warn providers of your arrival. View CDC COVID-19 symptoms by clicking here.
With limited testing supplies, UBMC is working to reserve rapid tests for ER patients, emergent surgical patients, new admissions, and transfers. This criteria will change based upon reagent supplies and validation of additional reliable testing platforms.
PRE-OP / PRE-PROCEDURE TESTING:
A negative COVID-19 test is required prior to being approved for surgery or certain procedures at UBH. View details:
TELEHEALTH / CLINIC INFO:
- Telehealth appointments available for most clinic providers & both Roosevelt & Vernal Urgent Care. View phone directory & call to schedule.
- View Pediatric Clinic Process During COVID-19
- The DVMC Pharmacy has curbside delivery. Call upon arrival and they will deliver to your vehicle.
- The Skyview Cafe is closed to the public, but open to patients and screened helpers for carry-out only (no dine-in).
- UBH has put all high school interns as well as volunteers on leave status.
- The Villa is in fully secured mode and is not accepting visitors or non-medically essential UBH staff in the building. Scheduled outdoor visits for family of long term residents now in place.
TESTED POSITIVE? Learn next steps & how to protect others.
- Understand how to isolate, and if exposed individuals should quarantine by clicking HERE.
- COVID-19 Information and Updates: cdc.gov
- COVID-19 Surveillance (Case Counts): coronavirus.utah.gov
- Local Health Department Updates: tricountyhealth.com
UNITE IN THE FIGHT AGAINST COVID-19:
This pandemic is threatening the health of our community, and the viability of our economy. We ask that you unite with us to fight back.
COVID-19 is spreading rapidly throughout Utah and our communities here at home. Hospitalizations and ICUs are nearing capacity, not only in the Wasatch Front, but here in the Basin as well. Healthcare providers will be unable to care for Utahns in the coming days if this surge continues. We must take action now to protect our hospitals and healthcare workers and to avoid further devastation on our families, communities, and businesses.
State of Emergency 11/8/20
To protect our hospitals and healthcare resources, Governor Gary Herbert declared a new state of emergency on November 8, 2020. The Governor’s executive order enacts statewide COVID-19 restrictions which:
- Place the entire state under a mask mandate.
- Limit casual social gatherings to household-only until November 23, 2020.
- Put all youth and high school extracurricular activities, including athletic and intramural events, on hold for the duration of the order.
- Require students enrolled at public and private colleges and universities, who either live on campus or attend at least one in-person class per week, to be tested for COVID-19 weekly. (Testing is encouraged to begin as soon as possible, but must be implemented by 1/1/21.)
Please do your part
-Wear a mask (age 2+) indoors and outdoors anytime you are within 6’ of someone outside of your household.
-Avoid social gatherings with those outside of your home and avoid contact with high-risk individuals.
-Stay home if you’re sick (and keep children home from school).
-Follow recommended exposure guidelines from the CDC.
-Wash your hands with soap and water for 20-seconds or use hand sanitizer with 60-95% alcohol. Wash often.
-Avoid touching your face, and avoid handshakes/hugs.
-Cover your cough or sneeze with a tissue, or use your upper sleeve or elbow – not your hands.
-Clean and disinfect frequently touched surfaces.
This won’t last forever, but we need your support now. Please do your part to slow the spread of COVID-19 until advanced treatments and a vaccine is widely available. We must protect our community and those we love by uniting to get through this together.
- Financial Relief for UBH Payments (While COVID-19 Financial Relief offers have expired, we will continue to offer prompt pay and uninsured discounts. We understand there are a large number of people in our community that have suffered job loss and are having financial difficulty. We will continue to work with our patients in this position to help find solutions. Contact a UBH Patient Financial Advocate by calling 435-725-2060, Monday-Friday between the hours of 8:30 AM – 5:00 PM.
Should you wear a mask? CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. We require all visitors wear a mask when coming to our facilities. If you don’t have one, we’ll provide one for you. Learn More
Masks should NOT be worn by children under the age of 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.