COVID-19 Information

Last Updated: 3/31/20

Uintah Basin Healthcare believes it is our responsibility to both educate and protect the community and proactively protect our patients and staff.

The COVID-19 pandemic is not to be taken lightly. Our team sacrifices daily to be here to care for you, just as many in our community are doing to keep our economy running. Please do what you can to adhere to recommendations and policies to keep us all safe.


If you have fever, cough or trouble breathing, call 1-800-456-7707 or 1-888-EPI-UTAH to receive further instruction prior to coming to our facility. ***CALL BEFORE YOU ARRIVE*** 

If you need emergent care, we ask that you put on a mask if possible, sanitize your hands, and present to the emergency room. Emergency warning signs for COVID-19 may include difficulty breathing or shortness of breath, persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face. This list is not all inclusive; please call the above numbers or your medical provider if you have concerns. Call ahead if possible to warn providers of your arrival.

If you have questions regarding the COVID-19 virus, we ask that you do not overwhelm our general lines with phone calls, but rather utilize the COVID-19 hotlines by calling 1-800-456-7707 or 1-888-EPI-UTAH


Access points to our facility are currently restricted to allow us to screen all who enter for possible illness/exposure before entering.

  • Roosevelt Campus: Telehealth appointments available for most clinic providers. Call to schedule.
  • Clinic 1 open M-F from 8 AM – 8 PM, and Sat from 8 AM – 4 PM. 
  • Clinic 2 open M-F from 8 AM – 5 PM
  • ER open 24/7
  • The main entrance is temporarily closed
  • Vernal Campus: Telehealth appointments available for most clinic providers. Call to schedule.
  • Basin Clinic open M-TH from 8 AM – 5 PM and F from 8 AM – Noon
  • Basin Clinic Urgent Care open M-F from 8 AM – 8 PM and Sat from 9 AM – 6 PM
  • Vernal Women’s Health / Ortho Entrance: M-TH from 8 AM – 5 PM and F from 8 AM – Noon 
  • Outreach Clinics: Telehealth available at all outreach clinics. Call to schedule.
  • The Manila Clinic will be open on Tuesdays for those requiring in-person evaluation. Telehealth available!
  • The Duchesne Clinic is open for those requiring in-person evaluation. Telehealth available!
  • The Altamont and Tabiona Clinics have telehealth appointments available!


  • No visitors are allowed. Helpers may be allowed in the following circumstances:
  • Laboring Mothers & Newborn – 1 helper (significant other or support coach) for entire hospitalization
  • Patients under age 18 – 2 helpers per day alternating (1 at a time)
  • Patients with disruptive behaviors / altered mental status – 2 helpers per day alternating (1 at a time) 
  • Patients with high fall risk – 2 helpers per day alternating (1 at a time)
  • Patients undergoing surgery – 1 helper  
  • We do not allow any of the following to enter the facility except to seek care:
  • Anyone under the age of 18
  • Visitors with confirmed or possible COVID-19 (unless seeking emergent care)
  • We advise that the elderly or those with underlying chronic health conditions do not visit unless necessary to maintain health.


  • The UBMC Pharmacy is open to those who pass screening. To adhere to social distancing, consider using our drive-thru.
  • UBMC Pharmacy Drive-Thru open M-F from 8:30 AM – 8 PM, and Sat from 9 AM – 5 PM.
  • The DVMC Pharmacy has curbside delivery. Call upon arrival and they will deliver to your vehicle.
  • The Physical Therapy Gym is open to clinic patients, but closed to gym members.
  • The Skyview Cafe is closed to the public, but open to patients and screened helpers for carry-out only (no dine-in).
  • UBH has put all high school interns as well as volunteers on leave status.
  • The Villa is in fully secured mode and is not accepting visitors or non-medically essential UBH staff.



While information so far suggests that most COVID-19 illness is mild, the elderly as well as people of all ages with severe underlying health conditions — like heart disease, lung disease and diabetes, for example — seem to be at higher risk of developing serious COVID-19 illness. There is not currently information from published scientific reports about susceptibility of pregnant women or children to COVID-19.

At this time, there is no vaccine to protect against COVID-19. The most important thing you can do is the following:
• Cover your coughs and sneezes by using a tissue or sleeve (not your hands).
• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer that contains at least 60% alcohol.
• Avoid touching your face, especially around your eyes, nose and mouth.
• Clean and disinfect your home to remove germs.
• Avoid crowds, public areas, and public transportation if possible.
• All non-essential travel outside the Uintah Basin should be restricted.
• Stay home if you feel ill. Self-quarantine if possible.
• Adhere to suggested social distancing guidelines. (All public gatherings of more than 10 people are prohibited.)
• Limit contact with pets and animals until more information is known about the virus.
• Wear a face mask if you are sick and around other people. You do not need a face mask if you are well. Face masks
are in short supply and should be left available for caregivers.

There are no specific treatments for illnesses caused by human coronaviruses. Most people with human coronavirus illness will
recover without treatment. However, you can relieve symptoms by doing the following:
• Take pain and fever medications.
• Use a room humidifier or take a hot shower to help ease a sore throat and cough.
• If you are mildly sick, drink plenty of liquids, stay home, and rest.
Above all, stay calm and wash your hands often.



We have had many generous, gifted people in our community ask if they may make masks for Uintah Basin Healthcare. We have added two mask patterns to our website: an “easy” and “advanced” option is available. We suggest close weave cotton fabric for the material. 


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